Context As a creative professional, my work is deeply influenced by a lifelong engagement with the arts—music, photography, and visual design—which shape how I observe, think, and create. These disciplines inform my ability to recognize patterns, balance, rhythm, and emotion, translating them into purposeful, human-centered design solutions across digital learning environments. Problem Traditional instructional and digital design approaches often face limitations: Overemphasi

Context Across my progression from Senior Instructional Designer to Instructional Design Supervisor, mentorship has remained a central pillar of my professional practice at Florida International University Online. My approach emphasizes knowledge sharing, collaborative growth, and the intentional cultivation of a strong, supportive, and high-performing Learning and Design team. Problem Sustaining a high-performing instructional design team requires addressing several ongoing

My professional development reflects a decade-long commitment to quality online education, instructional design, and inclusive leadership. Grounded in Quality Matters standards and enhanced by emerging technologies such as applied AI, my work focuses on designing accessible, scalable, and future-ready learning experiences.

Context With over 13 years of experience in learning design and innovation, I serve as an Instructional Design Supervisor at Florida International University Online, leading initiatives that advance course quality, accessibility, and student success. I have supported the development of 50+ Quality Matters (QM) certified courses while guiding a high-performing instructional design team supporting the College of Communication, Architecture, and The Arts (CARTA). Problem Modern

I’m Jaime Young, Instructional Design Supervisor for FIU Online. I’m committed to creating inclusive, high-quality learning experiences that connect theory, design, and real-world impact. My work bridges research-based frameworks, data-driven insights, and user-centered practice to design engaging online courses that enhance learning and accessibility for all students. In collaboration with faculty, staff, and university partners, I develop courses that align with clear learn

Context Effective course design goes beyond content delivery—it requires intentional planning, alignment, and a learner-centered approach. By integrating clear objectives, structured content, and engaging strategies, course design can significantly improve learner outcomes, engagement, and overall educational effectiveness. Problem Courses that lack strategic design often encounter common challenges: Vague or misaligned learning objectives Disorganized content that overwhelms

Context Selected to serve as a Team Champion for FIU Hack Day and Ideation Sprint, representing FIU Online in a university-wide initiative focused on reimagining the Prospect Journey—the critical sequence of touchpoints that influence how prospective students and their families discover, evaluate, and ultimately choose to enroll at Florida International University. Problem The Prospect Journey presented several challenges impacting student decision-making and institutional ef