Context The Florida International University Leadership Education Advancement Program (LEAP) is a professional development initiative designed to cultivate leadership, innovation, and cross-functional collaboration among faculty and staff. As part of LEAP 2020, our team developed a strategic proposal aligned with FIU’s Beyond Possible 2020 Strategic Plan, focused on sustainability, safety, and service excellence. Problem FIU campuses lacked accessible tire air pressure statio

Context Selected to serve as a Team Champion for FIU Hack Day and Ideation Sprint, representing FIU Online in a university-wide initiative focused on reimagining the Prospect Journey—the critical sequence of touchpoints that influence how prospective students and their families discover, evaluate, and ultimately choose to enroll at Florida International University. Problem The Prospect Journey presented several challenges impacting student decision-making and institutional ef